If you are dissatisfied with any portion of the service, or with any of these terms, your sole and exclusive remedy is to discontinue using the service.
Laundry gopher reserves the right to terminate or suspend your account and access to the site and services without prior notice.
PRIVACY: Laundry Gopher is committed to protecting your privacy and the information it gathers. By registering, you agree that you will not use the website or services to track or collect personally identifiable information of others. Laundry Gopher uses standard, industry-wide practices for storing information and ensuring compliance with Payment Card Industry (PCI) Data Security Standards (DSS), including but not limited to Secure Socket Layers (SSL), encryption, and reputable companies that specialize in storing and securing data, as well as monitoring websites for suspicious use.
LOST OR DAMAGED ITEMS: Laundry Gopher's top priority is caring for your items. While we make every effort to treat them carefully, we can't guarantee against instances of losing items, item discoloration, or shrinking. We also can't guarantee against holes or tears in items that may be deteriorated or of lower quality. Lost or damaged items must be reported to firstname.lastname@example.org within 7 days of the order being returned to the customer. Claims of damage must include photos of the items. Items are considered lost twenty (20) days after the claim was made. If an item has been determined to be lost or damaged, Laundry Gopher's limit of liability for dry cleaning items is five (5) times the charge for cleaning it. For wash and fold items, Laundry Gopher may reimburse the value of the item by following the International Fabricare Fair Claims Guide. If the cost of damage is greater than $150, Laundry Gopher may have the item tested at the International Fabricare Institute Garment Analysis Lab. Laundry Gopher is not responsible for any items not for cleaning, such as watches, jewelry, cufflinks, etc.
DELIVERY: If a customer gives written consent, Laundry Gopher may leave an order outside the customer's residence or with a doorman. However, once an order is delivered, Laundry Gopher is not responsible for the loss or damage of items.